If you need assistance cancelling an existing reservation contact Resort Services or cancel online. If you booked directly on venetianlasvegas.com and wish to cancel a reservation, please visit /cancel. Each reservation includes 2 guests at no charge and a fee of $50 plus taxes per day applies for each additional guest. The Standard Luxury King and Luxury Two Queen suites can accommodate a maximum of 4 guests. A deposit for the full stay will be collected at check-in. All other reservations will be charged the full amount including taxes and fees.
What do I do if I forgot my account info?
†You will receive 50,000 points with this offer, which can be redeemed for $50 back on future purchases at Westgate Resorts when you use the card to make three purchases within the first 180 days after account opening. Images and descriptions depicted may include features, furnishing, and amenities that are subject to change at any time. Caesars welcomes those that are of legal casino gambling age to our website. For all other customer service related concerns or questions, please feel free to send us an email.
- To earn World of Hyatt points, members must visit eligible locations and charge their purchases to the suite folio of a qualifying reservation.
- The Welcome Bonus matches your first, second, third and fourth deposits 100% by up to $300 each, for a maximum total amount of $1200.
- You will be asked to select your preferred payment option to deposit funds.
- Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy.
- Email is also the best channel for requesting cashback, special promotions, or account history copies.
The best way to upload your documents is via the upload feature in the casino lobby. Player safety is our priority at Royal Vegas Casino, so we sometimes have to verify the identity of our players in order to make sure that the correct person is withdrawing funds. VegasCasinoOnline.io is the trusted advisor and counselor to many casino players. Also, contact our customer service via chat first if you’re unsure which means of communication is better in your case. Although the response will take more time compared to the real-time chat option, you can still expect to get it within 24 hours. Our real-time chat support is available 24/7 and can be accessed through our website.
- Kiosk check-in is separate from mobile check-in.
- Guests must cancel their existing reservations and rebook through the Hyatt booking channels listed above with their World of Hyatt number to receive Hyatt benefits.
- Hyatt guests may not cancel or modify their reservations through The Venetian Resort channels.
What do I need to bring to be able to check in?
You can drop off your bags to the bellman at valet or if you self-park, you can drop them off before check-in in the main lobby and your bags will be delivered to your room at no charge. Additional guests (13 and older) are $50.00 per person, per night. A daily Resort Fee is $55 plus applicable tax per night, payable upon check-in. If you are coming from The Palazzo self-parking garage, proceed to the casino level and follow the sign towards the main lobby. If you are coming from The Venetian, proceed to the casino level and follow the sign towards the main lobby.
If you are a new player at Royal Vegas Online Casino, you will receive a Welcome Bonus offer the first time that you deposit funds into your account. You can then view a 12-month history of your in-game play transactions, detailed information about the casino credits that you’ve purchased and withdrawals from your casino account. To play for real money, you will have to deposit funds by means of one of our trusted online casino payment methods. Be sure to send your message at if you prefer email correspondence. Whatever the reason, get in touch with a customer care team of a chosen casino to get an update.
The Elliott Report is supported by Elliott Advocacy, vegas casino app a nonprofit organization that offers free advice and advocacy for consumers. The company website indicates that its customer email address form has been deactivated. This guide on how to solve a customer service problem will help you resolve most problems with the company.
What is Harrah’s Entertainment headquarters address?
When using a Debit card, funds are charged in advance and any unused portion is refunded upon checkout. To view your guest folio and email yourself a copy, go to venetianlasvegas.com/folio Please do not attempt to check-in via a kiosk if you have used mobile check-in. Kiosk check-in is separate from mobile check-in. Check-In Kiosks are available in both The Venetian and The Palazzo lobbies as an additional option to check-in. There is no additional charge for mobile check-in.
What is the minimum bet for your Table Games (i.e. Blackjack, Roulette, Pai Gow, etc.)?
The Palazzo does not have oversized on-site parking at this time. You will receive an email confirmation and the team will be in touch with any updates. Contact the Lost and Found to report a missing item online. You can exchange foreign currency on the casino floor, at the main cashier cage.
The Welcome Bonus matches your first, second, third and fourth deposits 100% by up to $300 each, for a maximum total amount of $1200. Don’t hesitate to contact the Royal Vegas helpdesk if you have any difficulties. You will then receive an email that will detail the steps to follow in order to have access to your account restored.
How do I upgrade my suite?
Guests may be able to change their departure date without penalty at the time of check-in, depending on the terms of the rate which they have reserved. These options are presented upon check-in to all of our guests. Signature Suite incidental deposits require a minimum of $500 for Penthouse suites or $2,500 for Presidential suites per stay. The first guest to check in will be charged this deposit. You will need to enter the last name on the reservation, suite number, and confirmation code to retrieve this information.
WOW Vegas Phone Numbers and Emails
Help us protect your privacy, please do not include in your message any sensitive personal information such as credit/debit card number, bank/checking account number, social security number, driver’s license number or equivalent data. Yes, Venetian Rewards numbers can be added to qualified World of Hyatt reservations. To earn World of Hyatt points, members must visit eligible locations and charge their purchases to the suite folio of a qualifying reservation. A Hyatt guest may contact The Venetian Resort to add guests to their existing reservation if it was booked through a direct Hyatt channel, including paid and award nights. For completed eligible stays missing a World of Hyatt number, guests may contact Hyatt Global Property Guest Services for retroactive (past) stay credit requests.
If you have used the mobile check-in option, please wait for the confirmation email or text message that will be sent once your suite is ready, and pick your keys up from the Front Desk. You may use venetianlasvegas.com/checkin to check in up to 24 hours in advance. Upon check-in, guest must present booking credit card. Enter the amount you want to deposit and your Match Bonus will credit automatically.
If you have any issues loading games on the Royal Vegas Casino site, casino app or live casino, the best thing to do is to get in touch with our customer service representatives. Your pending funds will be returned to your casino account for you to play with on the games of your choice. To make a deposit at Royal Vegas Online Casino, click on Bank in the casino software and select the Deposit option. Our casino payment options include trusted and secure credit cards, e-wallets and prepaid vouchers. After that, you can start playing your favourite online casino games. To play casino games at Royal Vegas Online Casino, you need to open an account.
The company responds to most customer complaints in a satisfactory manner. Caesars Entertainment is a casino entertainment company that specializes in gaming and hospitality. World of Westgate Mastercard® Credit Card accounts are issued by First Electronic Bank, Member FDIC, pursuant to a license from Mastercard International Incorporated.
These points are stored in your loyalty balance and you can redeem them for credits in increments of 5000. After that, you earn extra loyalty points every time you make a bet. New members start off on Bronze level with 2500 loyalty points awarded on their first successful deposit. Simply log in to your Royal Vegas account, look for the offer in your promotions area and click on the Deposit button. The six-tier loyalty programme offers a level bonus every time you advance to a higher level. Royal Vegas offers new players an opt-in Welcome Bonus that matches their first four deposits 100%, to a maximum of $300 each.
If someone is able to check in on your behalf, they must be 21 years of age or older and must be in the system as an authorized guest. Guests will be asked to confirm their departure date upon check-in. Yes, we accept full payment for suite and taxes including daily Resort Fee over the phone up to 14 days prior to your arrival. Guests are also offered the option of open charging privileges and the initial deposit taken will be $150 per day. After the charges are settled upon checkout, the remaining hold is released. A hold will be placed on the line of credit for the guest using a Credit card.
Hyatt guests booking through Hyatt’s direct channels will receive an email confirmation from Hyatt. Hyatt guests/members that book through The Venetian Resort channels are not eligible to earn and redeem points through Hyatt and are not eligible to receive Hyatt benefits. Although there is no specific dress code, we request that guests do not wear swim attire while visiting the lounge. Rates are based on double occupancy, additional guests between the ages of 5 and 20 are $50, and guests 21 and older are $75.
Can I have my luggage sent to my suite once I get to the hotel?
Internet access is available in all our suites, as are all connection cables for your laptop computer upon request. Wi-Fi (20Mbps) is included in the Resort Fee, or if you aren’t paying the Resort Fee, you can add it to your reservation for $19.95 at the Front Desk. Inside The Palazzo, the Venetian Rewards Desk is located in the casino next to the Cashier Cage. Inside The Venetian, the Venetian Rewards Desk is located near the main entrance of the casino floor.
I put you guys up there as the best; I tell everyone I know to open an account. I see where it tells me, but customer service rep’s name is Christopher, and it tells me when he’s active and when he’s not, just like when you’re on Facebook Messenger, but he hasn’t responded to a single one of my messages, and honestly, I’m just exhausted with this. I have been doing all of that just like I have been for the last year that I’ve had my account with them. Reach out anytime — the staff is ready to assist and will guide you through any policy, payment, or promotional question to keep your play smooth and informed.
If you want a full platform overview or an independent review, check the Grande Vegas Casino review. If you’re eligible for a promo or need a bonus code applied, support will walk you through redemption and eligibility checks. Wagering rules, max cashout caps, and sticky-bonus policies can affect how bonuses convert to withdrawable funds — the support team will explain any limits and help you choose the best option. The team can guide you through the cashier and explain accepted payment methods — American Express, Visa, MasterCard, Neteller, PaySafeCard, EcoCard, InstaDebit, Click2Pay, Moneybookers, Ukash, Bank Wire Transfer, and eWalletXpress. The FAQ covers common topics like wagering requirements, bonus codes, payment options, and account verification. Email is also the best channel for requesting cashback, special promotions, or account history copies.
Guests must cancel their existing reservations and rebook through the Hyatt booking channels listed above with their World of Hyatt number to receive Hyatt benefits. No, World of Hyatt numbers cannot be added to reservations that were not booked through Hyatt channels. Guests who booked directly on can cancel online.
From time to time the support desk can offer targeted, short-window deals tied to account reviews or deposit assistance. If you need help with deposits, bonus codes, or account questions, the live chat team is available around the clock to answer in real time. Only reservations made using your Caesars Rewards account number will appear in your online account.